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Housekeeping Floor Supervisor

Category: Housekeeping Posted Date: 15-12-2017

Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. We create opportunities for training, development, and recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Supervise Housekeeping staff, providing open communication, training, coaching and counseling, performance feedback in order to ensure productivity and efficiency in service delivery, as well as positive moral amongst the team
  • Inspect the cleaning of guest rooms, public areas, turndown and heart of the house, to include VIP rooms
  • Issue work assignments to staff ensuring a smooth flow of housekeeping operations, taking account special request, deep cleaning area, areas of concentration
  • Issue supplies to staff, controlling inventory and expenses
  • Respond to guest requests, ensuring guest satisfaction, and maintaining standards of service
  • Log lost & found items to maintain control
  • Other duties and responsibilities as assigned
  • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Team Member Handbook for specific examples.
  • Maintains strong influence within all hiring, training, performance evaluations, discipline and/or termination decisions.
  • Responsible for receiving, processing and investigating complaints made per the existing harassment policy.
Qualifications, Job knowledge, Experience, Skills, Abilities:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Qualifications

Behaviors

Preferred

Motivations

Preferred

Self-starter: Inspired to perform without outside help

Education

Preferred

High School/GED or better.

Experience

Preferred

1-3 years: Previous housekeeping and/or supervisory experience preferred

Turnberry is a drug-free workplace and equal opportunity employer.

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